ifly indoor skydiving, new york               2015-2016

Indoor skydiving Amusment facilities

  • Brand new iFly start-up location.  
  • Led staff of 36 associates, including Sales Manager, Instructor team, Customer Experience Leadership, Customer Service, Maintenance .
  • Led interviewing, hiring, performance management and scheduling
  • Oversaw all operations - customer experience for average 220 customers per day, operations of complex air turbine and circulation system, complex replacement of glass flying chamber, training
  • After private equity investment into iFly, a number of management positions, including Operations Manager, were eliminated.